The owner of Happy Puppy Pet Spa says she's at the center of multiple investigations by the Sarasota County Sheriff's Office after a recent video surfaced on social media. The video, taken on Friday, November 10, has been seen by nearly 200-thousand people in 48 Canine's Delight hours on Facebook. "I wasn't surprised. I was out of my mind," said Cynthia Crowe of when she saw the video on Saturday. Crowe said the video is a very small piece of a larger puzzle. Just two weeks prior, she picked up her dog Pumpkin from the Happy Puppy Pet Spa, to learn he suffered a broken jaw, abdominal bruising, and damage to his ears while at the groomers. "I'm suffering thinking of what she could've been doing to my dog and what she did to my dog," said Crowe, of her dog Pumpkin. "I do not hurt animals. I love them," said Phyllis Lucca, owner of the Happy Puppy Pet Spa in Venice. Lucca said she has never intentionally hurt her dog in her 54 years as a groomer.